Refund policy

Hope’s Gallery Refund and Cancellation Policy

Because our fresh floral arrangements are perishable and handmade, we do not accept physical returns after delivery.

Cancellations: You may cancel your order at no charge if you request cancellation at least 24 hours before the scheduled delivery date.

Damage or quality concerns: If your arrangement arrives with visible damage or a quality issue, please notify us within 24 hours after delivery and email us a photograph. We will review each case fairly and offer an appropriate solution, such as a partial or full replacement.